PURCHASING THROUGH THE ONLINE SHOP

If you wish to make a purchase from the exisiting range please click on the shop link and locate your chosen item. There are categories to the right to help you find what you are looking for. To select an item for purchase, click the 'add to cart' button and follow through the payment. Please only do this if you are happy to accept 4-6 week delivery time. If you require it sooner please email us first to check it will be possible.

PAYMENT:
We accept credit and debit card payments through PayPal. You can pay simply and securely with PayPal without having to open a PayPal account. We do not have access to your bank or credit card details, which are processed through PayPal's secure server.

Other ordering methods:
If you prefer to pay by cheque or bank transfer, please email first with details of your order. Cheques (in pounds sterling only) should be made payable to 'Abigail Brown' and sent to: Abigail Brown, Studio E2R, Cockpit Arts, Cockpit Yard, London WC1N 2NP. Once your cheque has cleared I will start work on your order. Please allow 5 working days.


DELIVERY TIMES:
All textile pieces are made to order and can take from 4-6 weeks so please bear that in mind when ordering. It can sometimes be possible to deliver sooner than that so please ask if it’s a special gift and we will try our best to accommodate.


POSTAGE AND PACKAGING:

  • Shipping is charged at cost, this will appear on your order.
  • Textile pieces come carefully wrapped in tissue paper, with instructions on care and a postcard which can be personalised with your message or left blank for your own use. Please email for info.
  • They are boxed for shipping but they do not come in a presentation box at present – we’re working on it!
  • All orders over £20 are sent out with Royal Mail ‘Signed For’ services, both in the UK and internationally.
  • Smaller products, such as cards and prints are sent out with Royal Mail First Class post. We aim to post those orders out within the week. Orders in the UK should take a few days.
  • Orders from Europe, Asia and America will take a bit longer, please allow up to 3 weeks to be safe.



DUTIES AND TAXES:
When goods are delivered outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.